Frequently Asked Questions
Q. Can I change or cancel my order after placing it?
A: If your order hasn’t shipped yet, contact us ASAP at blondesbooknook@gmail.com. We’ll do our best to make changes, but we can't guarantee edits after processing.
Q: Do you offer gift options?
A: Yes! You can add a gift message at checkout, and we never include prices in the packaging.
Q: Where do you ship?
A: Currently, we ship to all UK addresses. International shipping coming soon!
Q: How much does shipping cost?
A: Shipping is calculated at checkout based on your location and order weight.
Q: What’s your return policy?
A: We accept returns within 14 days of delivery on unused, non-custom items. To start a return, contact us at blondesbooknook@gmail.com.
Q: Can I exchange an item?
A: Unfortunately, we don’t offer exchanges. We recommend returning your item and placing a new order for the correct product.
Q: My item arrived damaged — what do I do?
A: We're so sorry! Please email us a photo and your order number within 7 days of receiving it, and we’ll make it right.
Q: How can I contact you?
A: Email us anytime at blondesbooknook@gmail.com. We usually respond within 1–2 business days.
Q: Do you work with influencers or book bloggers?
A: Yes! Reach out to us at blondesbooknook.com or follow us on Instagram to apply for future partnerships.